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Cloud Computing Vendor Comparison - Terremark vs Rackspace

by Joe Gleinser 20. August 2009 01:18

A recent project has forced me to analyze two cloud computing providers - Terremark and Rackspace. In this post I'll discuss my analysis of the two services and use a recently completed Private Cloud project to provide cost comparison.

Terremark's Enterprise Cloud service fit the needs of my client best. This is a fully virtualized environment that completely divorces the client from hardware concerns. The Enterprise Cloud enables rapid deployment of Virtual Machines. All management services from the OS up and managed by the client.  It consists of HP ProLiant servers with a 3Par SAN. Redundant firewalls and load balancers are included in every package. All equipment is shared. Virtualization is performed using VMWare ESX 3.5. Server management occurs through a web application and includes many tasks that you would find in VMWare's management tools. Terremark offers packages at fixed Ghz and GB or RAM (entry is 5Ghz and 10GB RAM). You then add storage, backup and bandwidth. There is no incremental charge per VM, only for the resources it consumes.

Rackspace's Platform Hosting takes a different approach. They supply a mix of dedicated and shared resources to create a similar environment. Firewalls, load balancers and servers are dedicated. SAN resources are shared. Rackspace allows access to the VMware infrastructure tools so all functionality is exposed. Rackspace's price plans vary based on hardware redundancy and resources required.

Some interesting points:

  • Terremark offers technical support 12 hours per day. Rackspace's support is 24/7/365.
  • Terremark is hardened to withstand a CAT 5 hurricane. Good thing since they are based in Miami.
  • Pricing favored Terremark by 25-30% when comparing environments with similar features.
  • Network configuration is limited at Terremark. There is a maximum of 4 VLANs.
  • Both solutions offer use of existing licenses or their hosted licenses
  • Neither were excited about voice applications due to QoS concerns.
  • Rackspace does not offer a backup service in the Platform Hosting option. Backup will require a dedicated server and regular offsite downloads.
  • Rackspace included 6 TB of download and unlimited upload in their base plan. They claim it was the equivalent of 20Mbps sustained for the entire month.

Honestly I'm afraid I have to end this blog post by changing the name to a braindump. I am beginning a 30 day demo with Terremark immediately. I will continue to assess the two providers and post the information here. Look for follow up posts soon.

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Comments

1/13/2010 1:49:00 AM #

This is a great post.  We are also in the process of a 30 day eval with Terramark and we have been using Rackspace for a few years.  I am interested to hear what you have to say on this.

Mike |

1/13/2010 1:52:30 AM #

@Mike - we have pitched this solution a few times but have not successfully closed a deal. Therefore my info is all sales related.

I know both vendors have improved their offerings since I posted. I'll see if I can get around to updating it.

Once we close our first deal I'll definitely post about the experience.

Joe Gleinser |

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